Courtyard Oakland Downtown

I have stayed in MANY hotels in MANY cities in California and a large handful throughout the state; including Courtyards. The staff in Oakland were exceptional on every level. We were greeted with smiles every time we encountered an employee, engaged with "good morning", "good evening", and "welcome back" at every turn. The security guard was seen cleaning up debris from tables, and although the gentlemen at breakfast was working alone with a limited menu, he didn't say what he "couldn't do", but offered solutions with upbeat enthusiasm and a wonderful smile. The housekeeping staff was attentive, polite and kind. The valet were friendly, efficient and pleasant to interact with. I have been in the service industry for over 30 years and just wish to recognize an exceptional effort to create culture where employees truly and visibly enjoy coming to work every day. So...in short (brevity is not my strength haha)...THANK YOU ALL for a WONDERFUL and EXCEPTIONAL stay! Keep up the incredible work.

Clean, stylish rooms. Good bed and bathroom.

The room was clean and comfortable. Everyone was very nice and professional.

The staff were very friendly and helpful. The accommodations were clean, spacious and quiet. We were doing a trade show across the street at the Marriott City Center and much preferred staying at the Courtyard.

the location was very convenient