I have stayed in MANY hotels in MANY cities in California and a large handful throughout the state; including Courtyards. The staff in Oakland were exceptional on every level. We were greeted with smiles every time we encountered an employee, engaged with "good morning", "good evening", and "welcome back" at every turn. The security guard was seen cleaning up debris from tables, and although the gentlemen at breakfast was working alone with a limited menu, he didn't say what he "couldn't do", but offered solutions with upbeat enthusiasm and a wonderful smile. The housekeeping staff was attentive, polite and kind. The valet were friendly, efficient and pleasant to interact with. I have been in the service industry for over 30 years and just wish to recognize an exceptional effort to create culture where employees truly and visibly enjoy coming to work every day. So...in short (brevity is not my strength haha)...THANK YOU ALL for a WONDERFUL and EXCEPTIONAL stay! Keep up the incredible work.
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September
مارس ٢٠٢٣
Conveniently located within walking distance to lots of restaurants. Room was comfy & clean. Common areas were clean and well kept. Given the area, I felt better having my car parked in a secured lot, and the valets were friendly and attentive.
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Karen
يوليو ٢٠٢٢
Clean, stylish rooms. Good bed and bathroom.
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Duan
أغسطس ٢٠٢٣
The breakfast sandwich, served with a small bowl of fresh fruit was a great start to my busy days. it was delicious! The staff, front desk, house keepers and bistro/cafe were all delightful, friendly and helpful.
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Sandra
مارس ٢٠٢٣
The room was clean and comfortable. Everyone was very nice and professional.
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Terri
أبريل ٢٠٢٢
The Courtyard Oakland Downtown was the perfect spot for our family's one night stay in Oakland. The location was convenient, the front desk staff was helpful, check in was quick, and the on-site parking ($30 extra) was easy. Comfy, clean, quiet rooms meant a good night's sleep for all four of us!
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Robert
يونيو ٢٠٢١
The staff were very friendly and helpful. The accommodations were clean, spacious and quiet. We were doing a trade show across the street at the Marriott City Center and much preferred staying at the Courtyard.
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Michael
فبراير ٢٠٢٢
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Gavin
أغسطس ٢٠٢٣
the location was very convenient
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Veronica
مارس ٢٠٢٣
The staff was very helpful and courteous, and the rooms was very spacious and bed was very comfortable.
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Ja5ive
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